Why Mandy became a coach?

I am on a journey, like many, to understand the kind of mark I want to make on this world. My first introduction to the world of coaching was a book by David Rock, Quiet Leadership. It was a life-saver for me at a pivotal time in my career, everything was growing – the team, the revenues, the demands on the service, performance targets (and a decreasing budget) and our own ambitions to excel at what we did. The pressure felt immense and it was a time when I needed the team around me to be their best. I knew I needed ‘something else’ to strengthen my leadership if we were to succeed and so far LEAN processes and the many study days on project management or ‘how to think strategically’ etc. where not quite hitting the mark. The ‘something else’ became coaching skills. I turned to listening instead of directing, speaking with intent and really thinking about the questions that would unlock the potential of our team. This book inspired a level of curiosity about coaching and progressing to becoming a qualified coach, working initially internally in my previous organisation and now as an independant practitioner.  

Mind your language!

As an Occupational Health professional I have seen too many people use terms such as ‘burn out’ in their language when they talk about their career journeys and now, more often, I hear this in younger adults who are conflicted by wanting to do something they love but worry about the level of stress they either are experiencing or have heard they must endure just to climb the professional ladder. I have a strong belief that young adults can achieve personal and professional success without a fear of burnout. My purpose is to make coaching accessible in early careers (coaching is not just for senior managers or Executives) so young adults can navigate life’s challenges and big decisions, building confidence and resilience, empowering them to unleash the leader within.
Knowing yourself is the begining of all wisdom Aristotle

Professional Background

I am a qualified Occupational Health Nurse Manager with over 20 years’ experience of delivering, managing and commercialising Occupational Health Services. Prior to establishing a coaching business I worked as General Manager in Occupational Health (OH) at Guy’s and St. Thomas’ NHS Foundation Trust for 12 years until April 2016, leading the successful transition of a team to becoming the leading OH Service in the NHS, building a nationally recognised wellbeing programme and a six-fold increase in turnover.

The service became internationally recognised as the leading OH service in the NHS. As a specialist in Occupational Health I contributed to national expert committees influencing national policy in the arena of health and work, including Boorman’s Review of Health and Wellbeing in the NHS, development of quality standards, including SEQOHS and the development of MoHaWK (a national benchmarking tool for OH services). I have chaired the professional membership organisation, London Consortium of Occupational Health Practitioners (LCOHP) for 8 years building a multi-professional network and running education events.

Relevant Experience

Currently work part-time (2 days a week) with Health Education England as Deputy Head of the National School of Occupational Health, developing national, quality standards for specialist training.

The rest of the time I am working as an independent accredited coach practitioner and I am a member of EMCC (European Mentoring and Coaching Council).
I have been coaching since 2012 and clients come from a variety of industries mainly public sector and also education, legal, automotive, finance, technology and charity sectors, to a diverse range of individuals and teams, from young adults, first time managers, senior clinical practitioners and aspiring leaders. Coaching is provided either in peer group/team sessions or one2one coaching.

Other roles: